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Updated: Jan 1, 2023

Arrival: 12/27/2019

Departure: 12/30/2019

Address: 138 Rivonia Road, Sandton 2196 ZA


Desmond at Reception was great before I ever arrived at the hotel. I called to find out where I needed to be for the shuttle to pick me up from the Gautrain station. He told me pickup was by request only, but assured me he would get in touch with the driver. In less than ten minutes the driver was there to pick me up on his way to drop guest at Mandela Square mall. When we arrived to the hotel Lawrence was there waiting to grab my bags from the shuttle.

The common areas of the hotel are very beautiful. It definitely feels like a luxury hotel upon entrance. Desmond checked me in and he was a complete pleasure to chat with during the process. Lawrence was patiently waiting and assisted me to my room. I had access to the execute lounge which was very nice because I arrived in time to catch the evening snacks and I was able to have breakfast there.

I went down to the main restaurant for breakfast my last two mornings and Witness did a great job at the omelet station. He handles the crowd very well and he tries to acknowledge people in the midst of the chaos of people just walking up and barking orders at him. The ladies at breakfast check-in and the table attendants were also very welcoming.

The pool area, business center and ballroom areas are very nice. Linda was very welcoming and pleasant to chat with when I met her at the downstairs bar while I was taking pictures of the hotel.

I took the shuttle back to the Gautrain station for my departure and I had a nice chat with Muzi on the way. He helped me get my luggage out and put it as close to the door for me as he could.


Trip Advisor: Hilton Sandton

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